Refund Policy

Private Consulting & Coaching Services 

We not only intend to help you reach your optimization goals, but we also strive to keep you 100% satisfied. If for any reason (in the rare event) that you are not fully satisfied, a full refund can be issued on any 1 (one-on-one coaching/mentoring) session after that session has occurred. Full refunds are also available on any additional unused sessions. Multiple refunds (for multiple sessions) cannot be issued for coaching/mentoring sessions that have already been completed (the limit is one refund after the session).

Inner Circle Membership

Monthly membership dues purchased in advance, can be refunded if unused. This includes the purchasing of a yearly package, and a monthly payment where the meeting has not started based on the agreed start date made between Jody and the client. Otherwise, we would ask that the client simply stop recurring payments (and if that’s the case) let us know how we can improve. Monthly membership dues, can not be refunded after the month has passed (e.g. you cannot ask for a refund in July based on June’s monthly dues and meetings).

Weekend Experiences

Weekends can be fully refunded (or credited) up to 6 weeks until the start date of the weekend that was paid for. Unfortunately, weekends cannot be refunded after the weekend has occurred due to lodging and logistical costs.

Failed Payments

For all services, if any payment fails for any reason, the relationship/service/agreement will be considered voided if unresolved before the next agreed meeting, or weekend.

Merchandise

Our merchandise orders are fulfilled through MyLocker, therefore we must honor their return/exchange policy, which is as follows:

“We guarantee our product quality and workmanship 100%. Any defects or errors on our part will be replaced at no charge, but we do not accept returns or exchanges for your selection of incorrect items, sizes, designs, spelling, etc. If you have any questions while placing an order, please contact us so we can make sure you get what you want.”

MyLocker’s Policy on Changing/Canceling Order:

“If you see a spelling mistake or have picked the wrong design, you have one hour after placing your order to contact us to cancel it. To cancel your order, you must contact MyLocker.net Customer Service by phone at or email contact@mylocker.net between the hours of Monday through Friday from 8 a.m. – 6:00 p.m. (EST). Please note that once an order begins production, you can no longer make any changes and we cannot stop the shipment of your order.”